{"version":"1.0","provider_name":"Rate.nl EN","provider_url":"https:\/\/rate.nl\/en","author_name":"rea","author_url":"https:\/\/rate.nl\/en\/author\/rea\/","title":"Catharina Ziekenhuis - Rate.nl EN","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Gyw9bv2Mh5\"><a href=\"https:\/\/rate.nl\/en\/customer_case_study\/catharina-ziekenhuis\/\">Catharina Ziekenhuis<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/rate.nl\/en\/customer_case_study\/catharina-ziekenhuis\/embed\/#?secret=Gyw9bv2Mh5\" width=\"600\" height=\"338\" title=\"&#8220;Catharina Ziekenhuis&#8221; &#8212; Rate.nl EN\" data-secret=\"Gyw9bv2Mh5\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/rate.nl\/en\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Logo_CatharinaZKH_RGB.jpg","thumbnail_width":770,"thumbnail_height":413,"description":"What experiences has the Catharina Hospital had so far in processing direct patient feedback? We asked Piet Batenburg, Chairman of the Board, and Jolanda Mik, Care Group Manager, who is responsible for the project. Was the hospitality at the Catharina Hospital really that poor? Batenburg: &#8220;There was a mentality here that said: this hospital may [&hellip;]"}