{"id":5617,"date":"2023-02-15T11:55:03","date_gmt":"2023-02-15T11:55:03","guid":{"rendered":"https:\/\/new.rate.nl\/?page_id=5617"},"modified":"2023-08-23T13:36:12","modified_gmt":"2023-08-23T13:36:12","slug":"customercases","status":"publish","type":"page","link":"https:\/\/rate.nl\/en\/klantencases\/","title":{"rendered":"Customer Cases"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5617\" class=\"elementor elementor-5617\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-2f3a99b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"82642\" data-id=\"2f3a99b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30ba116\" data-eae-slider=\"24382\" data-id=\"30ba116\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7f2979 elementor-widget elementor-widget-heading\" data-id=\"d7f2979\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The stories of our customers...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-5498dc9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"7923\" data-id=\"5498dc9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dcb8411\" data-eae-slider=\"3386\" data-id=\"dcb8411\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-886f11d elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"886f11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7671 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/s-heeren-loo\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"470\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/c40244ba-8a2b-469e-af5a-01c1009a0229-e1677069498904.jpeg\" class=\"attachment-medium_large size-medium_large wp-image-7623\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/c40244ba-8a2b-469e-af5a-01c1009a0229-e1677069498904.jpeg 512w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/c40244ba-8a2b-469e-af5a-01c1009a0229-e1677069498904-300x275.jpeg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/s-heeren-loo\/\" >\n\t\t\t\t\u00a0\u2019s Heeren Loo\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Care organization &#8216;s Heeren Loo opts for a new style Employee Satisfaction Survey (MTO).<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/s-heeren-loo\/\" aria-label=\"Read more about \u00a0\u2019s Heeren Loo\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6862 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/de-waalboog\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"580\" height=\"435\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/DeWaalboog_IMG-768x576.jpg\" class=\"attachment-medium_large size-medium_large wp-image-7584\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/DeWaalboog_IMG-768x576.jpg 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/DeWaalboog_IMG-300x225.jpg 300w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/DeWaalboog_IMG.jpg 1024w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/de-waalboog\/\" >\n\t\t\t\tDe Waalboog\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>We have collected about a hundred areas for improvement with CareRate, and the teams have taken action on them! Many teams also received a lot of positive feedback. That pride is motivating.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/de-waalboog\/\" aria-label=\"Read more about De Waalboog\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6860 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/de_wijngaerd\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"579\" height=\"335\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Wijngaerd.jpg\" class=\"attachment-medium_large size-medium_large wp-image-9698\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Wijngaerd.jpg 579w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Wijngaerd-300x174.jpg 300w\" sizes=\"(max-width: 579px) 100vw, 579px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/de_wijngaerd\/\" >\n\t\t\t\tDe Wijngaerd\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Where previously we mainly got stuck at making plans, we now complete the entire improvement cycle plan\/do\/check\/act in the areas of employee and customer satisfaction, quality audits, and PREM, and we share our improvements.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/de_wijngaerd\/\" aria-label=\"Read more about De Wijngaerd\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6861 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/umc-utrecht\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"702\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690-768x929.jpg\" class=\"attachment-medium_large size-medium_large wp-image-12478\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690-768x929.jpg 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690-248x300.jpg 248w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690-846x1024.jpg 846w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690-1270x1536.jpg 1270w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690-1200x1452.jpg 1200w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/UCM_Utrecht-scaled-e1679304196690.jpg 1587w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/umc-utrecht\/\" >\n\t\t\t\tUMC Utrecht\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>We were looking for an application for the entire organization because, as UMC Utrecht, we wanted to consistently gather and utilize short-cycle patient and employee feedback as a sustainable improvement tool.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/umc-utrecht\/\" aria-label=\"Read more about UMC Utrecht\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9247 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/avoord-web\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"266\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/avoord-logo-rgb-zorgen-doen-we-samen-768x352.png\" class=\"attachment-medium_large size-medium_large wp-image-9693\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/avoord-logo-rgb-zorgen-doen-we-samen-768x352.png 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/avoord-logo-rgb-zorgen-doen-we-samen-300x138.png 300w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/avoord-logo-rgb-zorgen-doen-we-samen-1024x470.png 1024w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/avoord-logo-rgb-zorgen-doen-we-samen-1200x550.png 1200w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/avoord-logo-rgb-zorgen-doen-we-samen.png 1500w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/avoord-web\/\" >\n\t\t\t\tAvoord WEB\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>With focus, we no longer have to juggle multiple tasks based on five hundred research questions.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/avoord-web\/\" aria-label=\"Read more about Avoord WEB\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6838 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/surplus\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"396\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1-768x525.jpg\" class=\"attachment-medium_large size-medium_large wp-image-12481\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1-768x525.jpg 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1-300x205.jpg 300w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1-1024x700.jpg 1024w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1-1536x1050.jpg 1536w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1-1200x821.jpg 1200w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/02\/GijsProostFotografie-CareRate-Thierry-_GPF4542-scaled-1.jpg 1920w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/surplus\/\" >\n\t\t\t\tSurplus\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Realistic and relevant feedback emerges throughout the organization, allowing improvements to be embraced organization-wide and implemented immediately in practice.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/surplus\/\" aria-label=\"Read more about Surplus\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13385 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/sint-maartenskliniek\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"580\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-768x768.jpg\" class=\"attachment-medium_large size-medium_large wp-image-13388\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-768x768.jpg 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-300x300.jpg 300w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-1024x1024.jpg 1024w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-150x150.jpg 150w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-64x64.jpg 64w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-1536x1536.jpg 1536w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-1200x1200.jpg 1200w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020-65x65.jpg 65w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/SintMaa_logo_2020.jpg 1920w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/sint-maartenskliniek\/\" >\n\t\t\t\tSint Maartenskliniek\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Positive input &#8220;It also has to do with the philosophy behind it,&#8221; Van der Werf continues. &#8220;The positive approach of CareRate aligns very well with<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/sint-maartenskliniek\/\" aria-label=\"Read more about Sint Maartenskliniek\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13430 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/catharina-ziekenhuis\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"311\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Logo_CatharinaZKH_RGB-768x412.jpg\" class=\"attachment-medium_large size-medium_large wp-image-13431\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Logo_CatharinaZKH_RGB-768x412.jpg 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Logo_CatharinaZKH_RGB-300x161.jpg 300w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Logo_CatharinaZKH_RGB.jpg 770w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/catharina-ziekenhuis\/\" >\n\t\t\t\tCatharina Ziekenhuis\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>What experiences has the Catharina Hospital had so far in processing direct patient feedback? We asked Piet Batenburg, Chairman of the Board, and Jolanda Mik,<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/catharina-ziekenhuis\/\" aria-label=\"Read more about Catharina Ziekenhuis\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13402 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/womens-healthcare-center-whc-amsterdam\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"435\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2021\/09\/ImageGen-768x576.jpg\" class=\"attachment-medium_large size-medium_large wp-image-13414\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2021\/09\/ImageGen-768x576.jpg 768w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2021\/09\/ImageGen-300x225.jpg 300w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2021\/09\/ImageGen.jpg 955w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/womens-healthcare-center-whc-amsterdam\/\" >\n\t\t\t\tWomen\u2019s Healthcare Center (WHC) Amsterdam\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Digital Solution When it comes to innovative approaches, modern institutions no longer think of long written questionnaires to measure patient satisfaction. Nowadays, we consider that<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/womens-healthcare-center-whc-amsterdam\/\" aria-label=\"Read more about Women\u2019s Healthcare Center (WHC) Amsterdam\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13466 customer_case_study type-customer_case_study status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/dianet\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"203\" src=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Nieuwe-afbeelding-logo-thuis-in-dialysezorg-600x210-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-13467\" alt=\"\" srcset=\"https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Nieuwe-afbeelding-logo-thuis-in-dialysezorg-600x210-1.jpg 600w, https:\/\/rate.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/Nieuwe-afbeelding-logo-thuis-in-dialysezorg-600x210-1-300x105.jpg 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/rate.nl\/en\/customer_case_study\/dianet\/\" >\n\t\t\t\tDianet\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>How do you experience our care? How can we better meet your wishes and needs? Since the beginning of this year, we have been inviting patients to share their experiences with us more often. Not through lengthy satisfaction surveys, but through short online questions focused on the daily care you receive from us.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/rate.nl\/en\/customer_case_study\/dianet\/\" aria-label=\"Read more about Dianet\" tabindex=\"-1\" >\n\t\t\tBekijk Case Study\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The stories of our customers&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full-title.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-5617","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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